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Academic Regulations & Policies

Several UNCG offices support the implementation of academic processes, policies, regulations, and related activities.


Office of Orientation and Family Programs

245 Elliott University Center 336/334-5231

New undergraduates and their families are welcomed by a number of programs designed to assist with their transition into the UNCG community, such as Spartan Orientation, Advising, and Registration (SOAR) and Rawkin' Welcome Week. At SOAR, students and families attend information sessions, spend time completing necessary tasks, and vist the Spartan EXPO fair. Students also meet with an academic advisor and register for courses. French, Latin, and Spanish foreign language placement exams are also given during SOAR.

New students entering UNCG in the fall semester are required to attend the SOAR program, which occurs in June and August. New students are also expected to participate in Rawkin' Welcome Week, which takes place the week prior to the beginning of classes in the fall.


University Registrar’s Office (URO)

180 Mossman Building 336/334-5946

The Office of the University Registrar (336/334-5946) is responsible for the registration of all students, undergraduate and graduate, in academic credit courses offered by the University. Registration is Web-based on the University’s automated student information system, UNCGenie. All aspects of this process, including the preparation of schedule materials, demographic updates, registration scheduling and processing, are handled by this office. In connection with registration, the University Registrar’s Office is also responsible for grade processing at the close of each semester, and maintains the official academic records for all current and former students.

Other services provided by this Office include the following:


The University Registrar’s Office certifies student enrollment to various agencies and institutions upon the student’s written request. Academic honors are also certified by this office.

Change of Address or Name

All University-related mailings access the demographic files maintained by the University Registrar’s Office. A student can update his/her demographic information on the Web by accessing UNCGenie. Presentation of a photo ID and legal document in the University Registrar’s Office is required to process a name change.

Degree Evaluation, Graduation, and Commencement

The University Registrar's Office is responsible for the implementation and maintenance of the Curriculum, Advising, and Program Planning (CAPP) automated degree audit system. This system facilitates degree monitoring and final degree clearance for undergraduates.

Undergraduate students must apply to the University Registrar’s Office by the semester deadlines published in the University Academic Calendar in order to be certified for graduation. The University Registrar’s Office coordinates all University commencement activities.

Inter-institutional Registration

UNCG students desiring to take courses at one of the Greater Greensboro Consortium schools or one of the North Carolina Inter-institutional schools should obtain a Consortium form from the University Registrar’s Office, 180 Mossman Building.

UNCG students desiring to take an online course through one of the UNC system schools should make this request through The University of North Carolina Online Web site,

Major Changes and Advisor Assignments, Academic Good Standing

The Office coordinates major changes, faculty advisor assignments, academic good standing, tuition surcharge, GEC course substitutions for UNCG courses, and academic renewal.

Summer Session Credits

Although approval to be a visiting student at another college must be obtained from Student Academic Services (SAS) to have the credits transferred to UNCG for degree credits, you must submit an official transcript to the Office of the University Registrar.

Transfer Credit Articulation

The University Registrar’s Office provides transfer credit evaluation for students transferring into the University. Also see Transfer Articulation.

Transcript of Academic Record

The University Registrar’s Office will provide an official UNCG transcript to any student upon written request. Transcript pick-up, mailing, and fax services are available. There is a fee for the issuance of a transcript. Call 336/334-5945 or visit the University Registrar’s Web site for complete instructions about obtaining UNCG transcripts.

University Directory Information

The University Registrar's Office maintains student demographic data and provides it for the online University Directory.

Release of Student Directory Information

Unless a student requests in writing to the contrary, federal law permits the University to release the following types of information to the public without the student’s consent:

Name; mailing, permanent, and e-mail address; telephone number; date of birth; dates of attendance; class (junior, senior, etc.); enrollment status (full-time or part-time); major; anticipated date of graduation; degree(s); honors and awards; county, state, and/or U.S. territory from which the student originally enrolled; participation in officially recognized activities and sports; weight and height of members of athletic teams; most recent previous educational agency or institution attended.

Suppression of Student Directory Information

Under the 1974 Family Educational Rights and Privacy Act (FERPA), the student has the right to request in writing that the disclosure of this information be withheld from persons outside the University. Please note that this information can only be suppressed from the public, NOT from University officials.

To have address and phone number information suppressed from the online University Directory, a student must file a form requesting suppression of information with the University Registrar’s Office. A request to suppress information must be filed while the student is still enrolled at the University.

Once a student’s information is suppressed, it will not be printed in the Commencement Program upon the student’s graduation, without the student’s written consent. The suppression of information remains in effect until revoked in writing by the student, even after the student is no longer enrolled at the University. Former students may request in writing that earlier suppression requests be revoked.

Parents’ Information

Information concerning parents of students (names, addresses, phone numbers, etc.) is not made available as it is not considered directory information.

Release of Grades and GPA Information

Grades and grade point averages are never released to agencies or persons outside the University without the written consent of the student. Grades and GPA information is not given out over the telephone.

Veterans Services and Certification

Veterans enrollment certification is handled by the University Registrar’s Office.


Student Academic Services (SAS)

159 Mossman Building 336/334-5730

The Office of Student Academic Services provides academic advising for undergraduate students, and administers undergraduate policies and regulations.

A staff of academic advisors is available in the Office of Student Academic Services from 8 a.m. to 5 p.m., Monday through Friday, to answer questions and to assist students with academic matters beyond the scope of the faculty advisor.

The Director of the Office of Student Academic Services is responsible for the monitoring of University Undergraduate academic regulations as described on the following pages. Any student with questions concerning academic regulations should address them to the staff in the Office of Student Academic Services.

In addition to academic advising, Student Academic Services coordinates a number of academic success initiatives such as UNS 101—University Studies, the first-year experience course and SAS 100—Strategies for Academic Success, the program required for students who are placed on academic probation.

A number of services for students are provided by Student Academic Services via the Web at


Student Success Center

110 McIver 336/334-7533

The Student Success Center currently houses three different but related academic support service units complementing the efforts of the teaching faculty through personalized and structured approaches to learning which include tutoring, academic counseling, preparation for graduate school entrance exams, computer instruction, skills development, and workshops.

The Learning Assistance Center (LAC), 104 McIver, provides programs and services to help undergraduate students improve their academic performance and achieve their educational goals.

Special Support Services (SSS) is a comprehensive educational support program sponsored by the U.S. Department of Education and UNCG, providing free services to first-generation undergraduate students in a supportive and caring atmosphere that enables them to achieve high levels of academic success at UNCG.

The Supplemental Instruction Program (SIP) is an academic support area that targets historically difficult courses. SIP is a non-remedial approach to learning enrichment that increases student performance and retention. Students enrolled in SIP-identified courses attend regularly scheduled, out-of-class review/discussion sessions. The sessions are focused on reviewing lecture notes, discussing course readings, and preparing for examinations. For more information about SIP, call 336/334-3562 or visit

This page was last updated on June 9, 2010.