Human Resources


2013 Course Catalog
Download the full 2015 Course Catalog

As employees of the University of North Carolina at Greensboro, we are all seeking ways to acquire new knowledge and competencies that will enable us to excel in our positions. Courses are available without cost to all UNCG faculty, staff, and administrators. We particularly thank Chancellor Linda Brady, Vice Chancellor Charles Maimone, Provost Dana Dunn, and Vice Provost Alan Boyette for their support of this program.




All courses in the HR Professional Development catalog are free to UNCG employees unless otherwise stated, and are held during regular business hours. If you are not a UNCG employee and are interested in attending a course, please submit a request to attend via this form.

Select a category below for courses. Select from the courses to display more information.

Communication

Building an Engaged and Innovative Team

Change the status quo, believe in thinking differently, and bring unconventional thinking to business challenges! Join this workshop and explore the topic of teamwork through experiential exercises, idea generating methods and processes to achieve engagement, collaboration, and innovation.
Date Time Format Credit Duration Location Instructor
3/12/20159:30am-11:30amInstructorCommunication Diversity Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Shirley Landry, Faculty, Center for Creative Leadership

Compassionate Communication

Based on the work of Dr. Marshall Rosenberg and his book Nonviolent Communication: A Language of Life, this course will focus on a few important shifts in awareness, thinking, and communication that enhance and preserve the natural connection and generosity that is inherent in human beings. Helpful for all relationships - at home, at work, and especially our relationship to self - these practices of compassionate communication confront the ways in which people in our authority-based culture have been taught to think. Thus the workshop will focus on shifts of thinking and use interactive exercises to practice the implementation of those new paths of thought. In the time allotted, the course will focus on two aspects of the practice: (1) separating evaluation from observation, (2) converting thoughts of judgment (blame, criticism, etc.) into understanding unmet needs, toward being able to make requests of others without losing the connection with them. It is recommended to take this course in tandem with the course, Creating a Positive and Inclusive Climate in the Workplace.
Date Time Format Credit Duration Location Instructor
3/24/201510am-12pmInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Anthony Taylor, Ph.D., Associate Professor, School of Music

Grant Writing for Maximum Impact

Enhance your grant writing skills through practical tips and intentional strategies. Participants will learn to: Create a plan to complete the writing process on time, recognize the difference between "scholarly" writing and "grant" writing, align your writing with the priorities of a specific grant funder, develop your process for internal review, and identify the logistics needed to assemble a complete grant. Come prepared to share your own grant writing experiences and any lessons learned.
Date Time Format Credit Duration Location Instructor
3/26/20152pm-4pmInstructorCommunication2Bryan 113Aubrey R. Turner, M.S., Proposal Development Officer, Office of Sponsored Programs; Julie Voorhees, Title III Grant Project Director, Office of Research and Economic Development

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
4/22/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding3Foust 216BDr. Penelope Pynes, Associate Provost, International Programs Center

Navigating the Workplace through the Power of Play: Part I

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part I explores Learning and Development through Play.
Date Time Format Credit Duration Location Instructor
4/22/201511am-12pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Navigating the Workplace through the Power of Play: Part II

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part II will focus on Creativity, Productivity, and Possibilities within the workplace.
Date Time Format Credit Duration Location Instructor
4/29/201511am-12pmInstructorCommunication M/S (elective) Performance Management Personal Development Organizational Culture1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Preventing Bullying and Mobbing in the Workplace

This workshop will focus on Bullying and Mobbing as aspects of subtle workplace violence. Participants will learn ways of identifying bullying and mobbing behaviors and developing ways of confronting bullies and mobbers.
Date Time Format Credit Duration Location Instructor
4/14/20159am-11amInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Thomas Matyˇk, Ph.D., Associate Professor and Director of Graduate Studies Department of Peace and Conflict Studies

Simulation of Organizations

This simulation is simple, non-threatening, and challenging to the individual. Yet, it has profound effects for people as they attempt to understand and make sense of the experience. This simulation displays in a very real way, how difficult it is to communicate across organization structures, allows participants to experience decision-making and role ambiguity at a different level of the organization than they may presently be used to, allows for feedback from other parts of the organization on their participation in a simple task, and provides the experience of leading at whatever level of the organization they happen to find themselves.
Date Time Format Credit Duration Location Instructor
4/8/20151:30pm-3:30pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Dr. Patrick Madsen, Director, Career Services Center

Diversity

Building an Engaged and Innovative Team

Change the status quo, believe in thinking differently, and bring unconventional thinking to business challenges! Join this workshop and explore the topic of teamwork through experiential exercises, idea generating methods and processes to achieve engagement, collaboration, and innovation.
Date Time Format Credit Duration Location Instructor
3/12/20159:30am-11:30amInstructorCommunication Diversity Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Shirley Landry, Faculty, Center for Creative Leadership

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. Note: This workshop covers 2 days. Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion. Notes: (1) A minimum of 8 participants required. (2)This workshop covers 2 days. Day 1: 9am-4:30pm Day 2: 9am-1:30pm
Date Time Format Credit Duration Location Instructor
4/30/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
4/22/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding3Foust 216BDr. Penelope Pynes, Associate Provost, International Programs Center

Micro-affirmations and Micro-inequities in the Workplace

Learn to identify micro-inequities, and create a strategic approach to replace them with macro-affirmations. Micro-inequities are the ways in which individuals are singled out, overlooked, ignored or otherwise discounted, based on unchangeable characteristics such as race, gender or sexual orientation. They generally take the form of gestures, different language, treatment or even tone of voice. When micro-inequities accumulate to block employees' contributions and cause disengagement, they transcend the personal and become a major business issue. This session will help you: Identify micro-inequities, including those not so easy to see. Understand the impact of micro-inequities on individuals and teams in the workplace. Discuss the business case for eliminating micro-inequities and furthering inclusion. Identify things you can do individually as a leader and team member to eliminate micro-inequities. Create a strategic approach to replace micro-inequities with macro-affirmations, to send a message of respect throughout the organization.
Date Time Format Credit Duration Location Instructor
3/18/20159am-11amInstructorDiversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Shelly L. Brown-Jeffy, Ph.D., Director of Undergraduate Studies, Department of Sociology

Understanding and Responding to Discrimination and Harassment

This workshop will increase your knowledge about sexual harassment and sexual misconduct in order to help prevent its occurrence. It will define what sexual harassment and sexual misconduct mean and what they don't mean, as well as an understanding of the difference between the two. The course will produce an environment for dialogue about sexual harassment and sexual misconduct at UNCG, how to provide support and resources for victims, the procedures to be followed when one is made aware of an incident, and understanding your role and responsibility in ensuring UNCG is free of sexual harassment and sexual misconduct.
Date Time Format Credit Duration Location Instructor
3/31/20152pm-4pmInstructorDiversity Leadership M/S (core) Organizational Culture Performance Management Policies Teambuilding2Bryan 113Benita Peace, Director, Talent Acquisition/Affirmative Action Officer, HR

Leadership

Building an Engaged and Innovative Team

Change the status quo, believe in thinking differently, and bring unconventional thinking to business challenges! Join this workshop and explore the topic of teamwork through experiential exercises, idea generating methods and processes to achieve engagement, collaboration, and innovation.
Date Time Format Credit Duration Location Instructor
3/12/20159:30am-11:30amInstructorCommunication Diversity Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Shirley Landry, Faculty, Center for Creative Leadership

Compassionate Communication

Based on the work of Dr. Marshall Rosenberg and his book Nonviolent Communication: A Language of Life, this course will focus on a few important shifts in awareness, thinking, and communication that enhance and preserve the natural connection and generosity that is inherent in human beings. Helpful for all relationships - at home, at work, and especially our relationship to self - these practices of compassionate communication confront the ways in which people in our authority-based culture have been taught to think. Thus the workshop will focus on shifts of thinking and use interactive exercises to practice the implementation of those new paths of thought. In the time allotted, the course will focus on two aspects of the practice: (1) separating evaluation from observation, (2) converting thoughts of judgment (blame, criticism, etc.) into understanding unmet needs, toward being able to make requests of others without losing the connection with them. It is recommended to take this course in tandem with the course, Creating a Positive and Inclusive Climate in the Workplace.
Date Time Format Credit Duration Location Instructor
3/24/201510am-12pmInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Anthony Taylor, Ph.D., Associate Professor, School of Music

EPA Non-Faculty Position Compensation Management

This course will provide an overview of UNCG's compensation philosophy and processes for EPA Non-Faculty positions. Participants will gain a better understanding of how administrative and professional positions are classified and compensated, learn what the current Board of Governors salary protocols and guidelines are required, and what are the business forms and processes to request a position and compensation action. Topics to be covered include: compensation compliance, compensation pay ranges, managing internal equity and external competitiveness.
Date Time Format Credit Duration Location Instructor
3/5/20152pm-4pmInstructorLeadership M/S (core) Performance Management Policies2Bryan 113Gwen Evans, HR Consultant - Compensation Manager

Micro-affirmations and Micro-inequities in the Workplace

Learn to identify micro-inequities, and create a strategic approach to replace them with macro-affirmations. Micro-inequities are the ways in which individuals are singled out, overlooked, ignored or otherwise discounted, based on unchangeable characteristics such as race, gender or sexual orientation. They generally take the form of gestures, different language, treatment or even tone of voice. When micro-inequities accumulate to block employees' contributions and cause disengagement, they transcend the personal and become a major business issue. This session will help you: Identify micro-inequities, including those not so easy to see. Understand the impact of micro-inequities on individuals and teams in the workplace. Discuss the business case for eliminating micro-inequities and furthering inclusion. Identify things you can do individually as a leader and team member to eliminate micro-inequities. Create a strategic approach to replace micro-inequities with macro-affirmations, to send a message of respect throughout the organization.
Date Time Format Credit Duration Location Instructor
3/18/20159am-11amInstructorDiversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Shelly L. Brown-Jeffy, Ph.D., Director of Undergraduate Studies, Department of Sociology

Position and Performance Management

A brief review of career banding competencies and competency levels followed by instructions for completing the Job Description, Competency Assessment, and PMP forms. Please feel free to bring a Position Description, Employee Competency Assessment and/or PMP form for a specific position in your area to receive assistance in completing. This workshop is primarily intended for supervisors and managers, who complete Position Descriptions, Employee Competency Assessment Forms and Performance Management Plans (PMP). Must have at least 3 participants to hold the class.
Date Time Format Credit Duration Location Instructor
4/8/20159am-12pmInstructorLeadership M/S (core) Performance Management Policies3Bryan 113Angela L. Mahoney, PHR, HR Consultant-Classification/Compensation Manager, HR

Preventing Bullying and Mobbing in the Workplace

This workshop will focus on Bullying and Mobbing as aspects of subtle workplace violence. Participants will learn ways of identifying bullying and mobbing behaviors and developing ways of confronting bullies and mobbers.
Date Time Format Credit Duration Location Instructor
4/14/20159am-11amInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Thomas Matyˇk, Ph.D., Associate Professor and Director of Graduate Studies Department of Peace and Conflict Studies

Simulation of Organizations

This simulation is simple, non-threatening, and challenging to the individual. Yet, it has profound effects for people as they attempt to understand and make sense of the experience. This simulation displays in a very real way, how difficult it is to communicate across organization structures, allows participants to experience decision-making and role ambiguity at a different level of the organization than they may presently be used to, allows for feedback from other parts of the organization on their participation in a simple task, and provides the experience of leading at whatever level of the organization they happen to find themselves.
Date Time Format Credit Duration Location Instructor
4/8/20151:30pm-3:30pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Dr. Patrick Madsen, Director, Career Services Center

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
3/26/201510am-12pmInstructorM/S (elective) Organizational Culture Performance Management Process ImprovementLeadership2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Understanding and Responding to Discrimination and Harassment

This workshop will increase your knowledge about sexual harassment and sexual misconduct in order to help prevent its occurrence. It will define what sexual harassment and sexual misconduct mean and what they don't mean, as well as an understanding of the difference between the two. The course will produce an environment for dialogue about sexual harassment and sexual misconduct at UNCG, how to provide support and resources for victims, the procedures to be followed when one is made aware of an incident, and understanding your role and responsibility in ensuring UNCG is free of sexual harassment and sexual misconduct.
Date Time Format Credit Duration Location Instructor
3/31/20152pm-4pmInstructorDiversity Leadership M/S (core) Organizational Culture Performance Management Policies Teambuilding2Bryan 113Benita Peace, Director, Talent Acquisition/Affirmative Action Officer, HR

Managerial and Supervisory Development

Building an Engaged and Innovative Team

Change the status quo, believe in thinking differently, and bring unconventional thinking to business challenges! Join this workshop and explore the topic of teamwork through experiential exercises, idea generating methods and processes to achieve engagement, collaboration, and innovation.
Date Time Format Credit Duration Location Instructor
3/12/20159:30am-11:30amInstructorCommunication Diversity Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Shirley Landry, Faculty, Center for Creative Leadership

Compassionate Communication

Based on the work of Dr. Marshall Rosenberg and his book Nonviolent Communication: A Language of Life, this course will focus on a few important shifts in awareness, thinking, and communication that enhance and preserve the natural connection and generosity that is inherent in human beings. Helpful for all relationships - at home, at work, and especially our relationship to self - these practices of compassionate communication confront the ways in which people in our authority-based culture have been taught to think. Thus the workshop will focus on shifts of thinking and use interactive exercises to practice the implementation of those new paths of thought. In the time allotted, the course will focus on two aspects of the practice: (1) separating evaluation from observation, (2) converting thoughts of judgment (blame, criticism, etc.) into understanding unmet needs, toward being able to make requests of others without losing the connection with them. It is recommended to take this course in tandem with the course, Creating a Positive and Inclusive Climate in the Workplace.
Date Time Format Credit Duration Location Instructor
3/24/201510am-12pmInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Anthony Taylor, Ph.D., Associate Professor, School of Music

EPA Non-Faculty Position Compensation Management

This course will provide an overview of UNCG's compensation philosophy and processes for EPA Non-Faculty positions. Participants will gain a better understanding of how administrative and professional positions are classified and compensated, learn what the current Board of Governors salary protocols and guidelines are required, and what are the business forms and processes to request a position and compensation action. Topics to be covered include: compensation compliance, compensation pay ranges, managing internal equity and external competitiveness.
Date Time Format Credit Duration Location Instructor
3/5/20152pm-4pmInstructorLeadership M/S (core) Performance Management Policies2Bryan 113Gwen Evans, HR Consultant - Compensation Manager

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. Note: This workshop covers 2 days. Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion. Notes: (1) A minimum of 8 participants required. (2)This workshop covers 2 days. Day 1: 9am-4:30pm Day 2: 9am-1:30pm
Date Time Format Credit Duration Location Instructor
4/30/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Grievance and Disciplinary Policies

An informative review of UNCG's Disciplinary Policy and Grievance Procedures that is applicable to SPA employees. What you should know when disciplinary action is needed. The policies may be found here: web.uncg.edu/hrs/PolicyManuals/StaffManual/
Date Time Format Credit Duration Location Instructor
3/17/20151:30pm-3:30pmInstructorM/S (core) Policies Performance Management2Bryan 113Edna Chun, D.M., Associate Vice Chancellor, Human Resources; Benita Peace, Director of Talent Acquisition and Affirmative Action Office, Human Resources

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
4/22/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding3Foust 216BDr. Penelope Pynes, Associate Provost, International Programs Center

Leave Management Training

This workshop covers information on the leave policies for EPA Non-Faculty and SPA employees, including: vacation, sick, community service, voluntary shared, adverse weather, overtime, comp-time, holidays, leave without pay, and a time-sheet review.
Date Time Format Credit Duration Location Instructor
4/28/20151:30pm-3:00pmInstructorM/S (core) Policies1.5Bryan 113Kathy Watford, Employee Services Supervisor, HR and Marcia Rey, Employee Services Specialist, HR

Micro-affirmations and Micro-inequities in the Workplace

Learn to identify micro-inequities, and create a strategic approach to replace them with macro-affirmations. Micro-inequities are the ways in which individuals are singled out, overlooked, ignored or otherwise discounted, based on unchangeable characteristics such as race, gender or sexual orientation. They generally take the form of gestures, different language, treatment or even tone of voice. When micro-inequities accumulate to block employees' contributions and cause disengagement, they transcend the personal and become a major business issue. This session will help you: Identify micro-inequities, including those not so easy to see. Understand the impact of micro-inequities on individuals and teams in the workplace. Discuss the business case for eliminating micro-inequities and furthering inclusion. Identify things you can do individually as a leader and team member to eliminate micro-inequities. Create a strategic approach to replace micro-inequities with macro-affirmations, to send a message of respect throughout the organization.
Date Time Format Credit Duration Location Instructor
3/18/20159am-11amInstructorDiversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Shelly L. Brown-Jeffy, Ph.D., Director of Undergraduate Studies, Department of Sociology

Navigating the Workplace through the Power of Play: Part I

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part I explores Learning and Development through Play.
Date Time Format Credit Duration Location Instructor
4/22/201511am-12pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Navigating the Workplace through the Power of Play: Part II

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part II will focus on Creativity, Productivity, and Possibilities within the workplace.
Date Time Format Credit Duration Location Instructor
4/29/201511am-12pmInstructorCommunication M/S (elective) Performance Management Personal Development Organizational Culture1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Performance Measurement for Continuous Improvement

Performance measurement is essential for continuous improvement in organizations. The course will focus on input, process, output, and outcome measures through examples from profit and not-for-profit organizations. In addition, the course will stimulate critical discussion and reflection (amongst the participants) on measuring performance for continuous improvement in their respective organizations.
Date Time Format Credit Duration Location Instructor
3/17/201510am - 12pmInstructorM/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Position and Performance Management

A brief review of career banding competencies and competency levels followed by instructions for completing the Job Description, Competency Assessment, and PMP forms. Please feel free to bring a Position Description, Employee Competency Assessment and/or PMP form for a specific position in your area to receive assistance in completing. This workshop is primarily intended for supervisors and managers, who complete Position Descriptions, Employee Competency Assessment Forms and Performance Management Plans (PMP). Must have at least 3 participants to hold the class.
Date Time Format Credit Duration Location Instructor
4/8/20159am-12pmInstructorLeadership M/S (core) Performance Management Policies3Bryan 113Angela L. Mahoney, PHR, HR Consultant-Classification/Compensation Manager, HR

Preventing Bullying and Mobbing in the Workplace

This workshop will focus on Bullying and Mobbing as aspects of subtle workplace violence. Participants will learn ways of identifying bullying and mobbing behaviors and developing ways of confronting bullies and mobbers.
Date Time Format Credit Duration Location Instructor
4/14/20159am-11amInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Thomas Matyˇk, Ph.D., Associate Professor and Director of Graduate Studies Department of Peace and Conflict Studies

Simulation of Organizations

This simulation is simple, non-threatening, and challenging to the individual. Yet, it has profound effects for people as they attempt to understand and make sense of the experience. This simulation displays in a very real way, how difficult it is to communicate across organization structures, allows participants to experience decision-making and role ambiguity at a different level of the organization than they may presently be used to, allows for feedback from other parts of the organization on their participation in a simple task, and provides the experience of leading at whatever level of the organization they happen to find themselves.
Date Time Format Credit Duration Location Instructor
4/8/20151:30pm-3:30pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Dr. Patrick Madsen, Director, Career Services Center

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
3/26/201510am-12pmInstructorM/S (elective) Organizational Culture Performance Management Process ImprovementLeadership2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Undergraduate/Graduate Student Forms Training

The workshop will provide a primer on Undergraduate and Graduate Student employee personnel action forms.
Date Time Format Credit Duration Location Instructor
4/2/201510am-12pmInstructorM/S (core) Policies2Bryan 113Mitzi Burchinal, Director of Budget, Personnel and Planning, Graduate School; Tammie Hill, Employee Services Operations Manager, Human Resources

Understanding and Responding to Discrimination and Harassment

This workshop will increase your knowledge about sexual harassment and sexual misconduct in order to help prevent its occurrence. It will define what sexual harassment and sexual misconduct mean and what they don't mean, as well as an understanding of the difference between the two. The course will produce an environment for dialogue about sexual harassment and sexual misconduct at UNCG, how to provide support and resources for victims, the procedures to be followed when one is made aware of an incident, and understanding your role and responsibility in ensuring UNCG is free of sexual harassment and sexual misconduct.
Date Time Format Credit Duration Location Instructor
3/31/20152pm-4pmInstructorDiversity Leadership M/S (core) Organizational Culture Performance Management Policies Teambuilding2Bryan 113Benita Peace, Director, Talent Acquisition/Affirmative Action Officer, HR

Writing and Using Competency Assessments for SPA Positions: A Primer

A competency can be defined as "a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions successfully." (U.S. Office of Personnel Management). This workshop will show you how to complete competency assessments for positions and employees within the NC Career Banding System. This is an interactive class with writing exercises, tools and tips. At the end of the workshop participants should be able understand how to use and write competencies for more effective assessment and evaluation of positions and employees.
Date Time Format Credit Duration Location Instructor
3/24/20152pm-4pmInstructorM/S (core) Performance Management Policies2Bryan 113Gwen Evans, HR Consultant - Compensation Manager

Organizational Culture

Building an Engaged and Innovative Team

Change the status quo, believe in thinking differently, and bring unconventional thinking to business challenges! Join this workshop and explore the topic of teamwork through experiential exercises, idea generating methods and processes to achieve engagement, collaboration, and innovation.
Date Time Format Credit Duration Location Instructor
3/12/20159:30am-11:30amInstructorCommunication Diversity Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Shirley Landry, Faculty, Center for Creative Leadership

Compassionate Communication

Based on the work of Dr. Marshall Rosenberg and his book Nonviolent Communication: A Language of Life, this course will focus on a few important shifts in awareness, thinking, and communication that enhance and preserve the natural connection and generosity that is inherent in human beings. Helpful for all relationships - at home, at work, and especially our relationship to self - these practices of compassionate communication confront the ways in which people in our authority-based culture have been taught to think. Thus the workshop will focus on shifts of thinking and use interactive exercises to practice the implementation of those new paths of thought. In the time allotted, the course will focus on two aspects of the practice: (1) separating evaluation from observation, (2) converting thoughts of judgment (blame, criticism, etc.) into understanding unmet needs, toward being able to make requests of others without losing the connection with them. It is recommended to take this course in tandem with the course, Creating a Positive and Inclusive Climate in the Workplace.
Date Time Format Credit Duration Location Instructor
3/24/201510am-12pmInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Anthony Taylor, Ph.D., Associate Professor, School of Music

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. Note: This workshop covers 2 days. Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion. Notes: (1) A minimum of 8 participants required. (2)This workshop covers 2 days. Day 1: 9am-4:30pm Day 2: 9am-1:30pm
Date Time Format Credit Duration Location Instructor
4/30/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
4/22/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding3Foust 216BDr. Penelope Pynes, Associate Provost, International Programs Center

Micro-affirmations and Micro-inequities in the Workplace

Learn to identify micro-inequities, and create a strategic approach to replace them with macro-affirmations. Micro-inequities are the ways in which individuals are singled out, overlooked, ignored or otherwise discounted, based on unchangeable characteristics such as race, gender or sexual orientation. They generally take the form of gestures, different language, treatment or even tone of voice. When micro-inequities accumulate to block employees' contributions and cause disengagement, they transcend the personal and become a major business issue. This session will help you: Identify micro-inequities, including those not so easy to see. Understand the impact of micro-inequities on individuals and teams in the workplace. Discuss the business case for eliminating micro-inequities and furthering inclusion. Identify things you can do individually as a leader and team member to eliminate micro-inequities. Create a strategic approach to replace micro-inequities with macro-affirmations, to send a message of respect throughout the organization.
Date Time Format Credit Duration Location Instructor
3/18/20159am-11amInstructorDiversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Shelly L. Brown-Jeffy, Ph.D., Director of Undergraduate Studies, Department of Sociology

Navigating the Workplace through the Power of Play: Part I

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part I explores Learning and Development through Play.
Date Time Format Credit Duration Location Instructor
4/22/201511am-12pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Navigating the Workplace through the Power of Play: Part II

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part II will focus on Creativity, Productivity, and Possibilities within the workplace.
Date Time Format Credit Duration Location Instructor
4/29/201511am-12pmInstructorCommunication M/S (elective) Performance Management Personal Development Organizational Culture1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Performance Measurement for Continuous Improvement

Performance measurement is essential for continuous improvement in organizations. The course will focus on input, process, output, and outcome measures through examples from profit and not-for-profit organizations. In addition, the course will stimulate critical discussion and reflection (amongst the participants) on measuring performance for continuous improvement in their respective organizations.
Date Time Format Credit Duration Location Instructor
3/17/201510am - 12pmInstructorM/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Preventing Bullying and Mobbing in the Workplace

This workshop will focus on Bullying and Mobbing as aspects of subtle workplace violence. Participants will learn ways of identifying bullying and mobbing behaviors and developing ways of confronting bullies and mobbers.
Date Time Format Credit Duration Location Instructor
4/14/20159am-11amInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Thomas Matyˇk, Ph.D., Associate Professor and Director of Graduate Studies Department of Peace and Conflict Studies

Simulation of Organizations

This simulation is simple, non-threatening, and challenging to the individual. Yet, it has profound effects for people as they attempt to understand and make sense of the experience. This simulation displays in a very real way, how difficult it is to communicate across organization structures, allows participants to experience decision-making and role ambiguity at a different level of the organization than they may presently be used to, allows for feedback from other parts of the organization on their participation in a simple task, and provides the experience of leading at whatever level of the organization they happen to find themselves.
Date Time Format Credit Duration Location Instructor
4/8/20151:30pm-3:30pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Dr. Patrick Madsen, Director, Career Services Center

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
3/26/201510am-12pmInstructorM/S (elective) Organizational Culture Performance Management Process ImprovementLeadership2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Understanding and Responding to Discrimination and Harassment

This workshop will increase your knowledge about sexual harassment and sexual misconduct in order to help prevent its occurrence. It will define what sexual harassment and sexual misconduct mean and what they don't mean, as well as an understanding of the difference between the two. The course will produce an environment for dialogue about sexual harassment and sexual misconduct at UNCG, how to provide support and resources for victims, the procedures to be followed when one is made aware of an incident, and understanding your role and responsibility in ensuring UNCG is free of sexual harassment and sexual misconduct.
Date Time Format Credit Duration Location Instructor
3/31/20152pm-4pmInstructorDiversity Leadership M/S (core) Organizational Culture Performance Management Policies Teambuilding2Bryan 113Benita Peace, Director, Talent Acquisition/Affirmative Action Officer, HR

Performance Management

Building an Engaged and Innovative Team

Change the status quo, believe in thinking differently, and bring unconventional thinking to business challenges! Join this workshop and explore the topic of teamwork through experiential exercises, idea generating methods and processes to achieve engagement, collaboration, and innovation.
Date Time Format Credit Duration Location Instructor
3/12/20159:30am-11:30amInstructorCommunication Diversity Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Shirley Landry, Faculty, Center for Creative Leadership

Compassionate Communication

Based on the work of Dr. Marshall Rosenberg and his book Nonviolent Communication: A Language of Life, this course will focus on a few important shifts in awareness, thinking, and communication that enhance and preserve the natural connection and generosity that is inherent in human beings. Helpful for all relationships - at home, at work, and especially our relationship to self - these practices of compassionate communication confront the ways in which people in our authority-based culture have been taught to think. Thus the workshop will focus on shifts of thinking and use interactive exercises to practice the implementation of those new paths of thought. In the time allotted, the course will focus on two aspects of the practice: (1) separating evaluation from observation, (2) converting thoughts of judgment (blame, criticism, etc.) into understanding unmet needs, toward being able to make requests of others without losing the connection with them. It is recommended to take this course in tandem with the course, Creating a Positive and Inclusive Climate in the Workplace.
Date Time Format Credit Duration Location Instructor
3/24/201510am-12pmInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Anthony Taylor, Ph.D., Associate Professor, School of Music

EPA Non-Faculty Position Compensation Management

This course will provide an overview of UNCG's compensation philosophy and processes for EPA Non-Faculty positions. Participants will gain a better understanding of how administrative and professional positions are classified and compensated, learn what the current Board of Governors salary protocols and guidelines are required, and what are the business forms and processes to request a position and compensation action. Topics to be covered include: compensation compliance, compensation pay ranges, managing internal equity and external competitiveness.
Date Time Format Credit Duration Location Instructor
3/5/20152pm-4pmInstructorLeadership M/S (core) Performance Management Policies2Bryan 113Gwen Evans, HR Consultant - Compensation Manager

Grievance and Disciplinary Policies

An informative review of UNCG's Disciplinary Policy and Grievance Procedures that is applicable to SPA employees. What you should know when disciplinary action is needed. The policies may be found here: web.uncg.edu/hrs/PolicyManuals/StaffManual/
Date Time Format Credit Duration Location Instructor
3/17/20151:30pm-3:30pmInstructorM/S (core) Policies Performance Management2Bryan 113Edna Chun, D.M., Associate Vice Chancellor, Human Resources; Benita Peace, Director of Talent Acquisition and Affirmative Action Office, Human Resources

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
4/22/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding3Foust 216BDr. Penelope Pynes, Associate Provost, International Programs Center

Micro-affirmations and Micro-inequities in the Workplace

Learn to identify micro-inequities, and create a strategic approach to replace them with macro-affirmations. Micro-inequities are the ways in which individuals are singled out, overlooked, ignored or otherwise discounted, based on unchangeable characteristics such as race, gender or sexual orientation. They generally take the form of gestures, different language, treatment or even tone of voice. When micro-inequities accumulate to block employees' contributions and cause disengagement, they transcend the personal and become a major business issue. This session will help you: Identify micro-inequities, including those not so easy to see. Understand the impact of micro-inequities on individuals and teams in the workplace. Discuss the business case for eliminating micro-inequities and furthering inclusion. Identify things you can do individually as a leader and team member to eliminate micro-inequities. Create a strategic approach to replace micro-inequities with macro-affirmations, to send a message of respect throughout the organization.
Date Time Format Credit Duration Location Instructor
3/18/20159am-11amInstructorDiversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Shelly L. Brown-Jeffy, Ph.D., Director of Undergraduate Studies, Department of Sociology

Navigating the Workplace through the Power of Play: Part I

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part I explores Learning and Development through Play.
Date Time Format Credit Duration Location Instructor
4/22/201511am-12pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Navigating the Workplace through the Power of Play: Part II

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part II will focus on Creativity, Productivity, and Possibilities within the workplace.
Date Time Format Credit Duration Location Instructor
4/29/201511am-12pmInstructorCommunication M/S (elective) Performance Management Personal Development Organizational Culture1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Performance Measurement for Continuous Improvement

Performance measurement is essential for continuous improvement in organizations. The course will focus on input, process, output, and outcome measures through examples from profit and not-for-profit organizations. In addition, the course will stimulate critical discussion and reflection (amongst the participants) on measuring performance for continuous improvement in their respective organizations.
Date Time Format Credit Duration Location Instructor
3/17/201510am - 12pmInstructorM/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Position and Performance Management

A brief review of career banding competencies and competency levels followed by instructions for completing the Job Description, Competency Assessment, and PMP forms. Please feel free to bring a Position Description, Employee Competency Assessment and/or PMP form for a specific position in your area to receive assistance in completing. This workshop is primarily intended for supervisors and managers, who complete Position Descriptions, Employee Competency Assessment Forms and Performance Management Plans (PMP). Must have at least 3 participants to hold the class.
Date Time Format Credit Duration Location Instructor
4/8/20159am-12pmInstructorLeadership M/S (core) Performance Management Policies3Bryan 113Angela L. Mahoney, PHR, HR Consultant-Classification/Compensation Manager, HR

Preventing Bullying and Mobbing in the Workplace

This workshop will focus on Bullying and Mobbing as aspects of subtle workplace violence. Participants will learn ways of identifying bullying and mobbing behaviors and developing ways of confronting bullies and mobbers.
Date Time Format Credit Duration Location Instructor
4/14/20159am-11amInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Thomas Matyˇk, Ph.D., Associate Professor and Director of Graduate Studies Department of Peace and Conflict Studies

Simulation of Organizations

This simulation is simple, non-threatening, and challenging to the individual. Yet, it has profound effects for people as they attempt to understand and make sense of the experience. This simulation displays in a very real way, how difficult it is to communicate across organization structures, allows participants to experience decision-making and role ambiguity at a different level of the organization than they may presently be used to, allows for feedback from other parts of the organization on their participation in a simple task, and provides the experience of leading at whatever level of the organization they happen to find themselves.
Date Time Format Credit Duration Location Instructor
4/8/20151:30pm-3:30pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Dr. Patrick Madsen, Director, Career Services Center

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
3/26/201510am-12pmInstructorM/S (elective) Organizational Culture Performance Management Process ImprovementLeadership2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Understanding and Responding to Discrimination and Harassment

This workshop will increase your knowledge about sexual harassment and sexual misconduct in order to help prevent its occurrence. It will define what sexual harassment and sexual misconduct mean and what they don't mean, as well as an understanding of the difference between the two. The course will produce an environment for dialogue about sexual harassment and sexual misconduct at UNCG, how to provide support and resources for victims, the procedures to be followed when one is made aware of an incident, and understanding your role and responsibility in ensuring UNCG is free of sexual harassment and sexual misconduct.
Date Time Format Credit Duration Location Instructor
3/31/20152pm-4pmInstructorDiversity Leadership M/S (core) Organizational Culture Performance Management Policies Teambuilding2Bryan 113Benita Peace, Director, Talent Acquisition/Affirmative Action Officer, HR

Writing and Using Competency Assessments for SPA Positions: A Primer

A competency can be defined as "a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions successfully." (U.S. Office of Personnel Management). This workshop will show you how to complete competency assessments for positions and employees within the NC Career Banding System. This is an interactive class with writing exercises, tools and tips. At the end of the workshop participants should be able understand how to use and write competencies for more effective assessment and evaluation of positions and employees.
Date Time Format Credit Duration Location Instructor
3/24/20152pm-4pmInstructorM/S (core) Performance Management Policies2Bryan 113Gwen Evans, HR Consultant - Compensation Manager

Personal Development

Balancing Work and Life

Using the philosophy that "those who are happy at home perform better on the job," this workshop was developed for those who feel burdened with too many responsibilities and without enough time for personal enjoyment. This workshop will help participants explore and define home responsibilities, identify career requirements and prioritize leisure time. The resulting better balance will help achieve more in one's career and at home.
Date Time Format Credit Duration Location Instructor
4/9/201511am-12pmInstructorPersonal Development1Bryan 113ComPsych

Compassionate Communication

Based on the work of Dr. Marshall Rosenberg and his book Nonviolent Communication: A Language of Life, this course will focus on a few important shifts in awareness, thinking, and communication that enhance and preserve the natural connection and generosity that is inherent in human beings. Helpful for all relationships - at home, at work, and especially our relationship to self - these practices of compassionate communication confront the ways in which people in our authority-based culture have been taught to think. Thus the workshop will focus on shifts of thinking and use interactive exercises to practice the implementation of those new paths of thought. In the time allotted, the course will focus on two aspects of the practice: (1) separating evaluation from observation, (2) converting thoughts of judgment (blame, criticism, etc.) into understanding unmet needs, toward being able to make requests of others without losing the connection with them. It is recommended to take this course in tandem with the course, Creating a Positive and Inclusive Climate in the Workplace.
Date Time Format Credit Duration Location Instructor
3/24/201510am-12pmInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Anthony Taylor, Ph.D., Associate Professor, School of Music

Healthy Lifestyle: Changing the Way You Think About Diet and Exercise

It seems that every week a new study is published on the best way to control weight and increase fitness through changes in diet and exercise. It can be tough staying on top of the latest recommendations, especially when the studies sometimes seem to contradict one another! This workshop provides an overview of safe and effective strategies to improve overall fitness through manageable changes in diet and exercise. Of course, before beginning any changes in diet and exercise, it is best to first consult with your doctor. Brown Bag Lunch
Date Time Format Credit Duration Location Instructor
3/5/201512pm-1pmInstructorPersonal Development1Bryan 113ComPsych

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
4/22/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding3Foust 216BDr. Penelope Pynes, Associate Provost, International Programs Center

Laughter, Humor and Play to Reduce Stress and Solve Problems

Professional comedians shouldn't be the only people to use smiling, laughter, humor and play as part of their daily routine. These skills are valuable for everyone. A good smile has long been a key tool for anyone who needs to influence others. Laughter is now shown to improve our pain tolerance. Humor and play can be the building blocks of problem-solving. Together they can improve our happiness and effectiveness.
Date Time Format Credit Duration Location Instructor
3/18/20151pm-2pmInstructorPersonal Development1Bryan 113ComPsych

Micro-affirmations and Micro-inequities in the Workplace

Learn to identify micro-inequities, and create a strategic approach to replace them with macro-affirmations. Micro-inequities are the ways in which individuals are singled out, overlooked, ignored or otherwise discounted, based on unchangeable characteristics such as race, gender or sexual orientation. They generally take the form of gestures, different language, treatment or even tone of voice. When micro-inequities accumulate to block employees' contributions and cause disengagement, they transcend the personal and become a major business issue. This session will help you: Identify micro-inequities, including those not so easy to see. Understand the impact of micro-inequities on individuals and teams in the workplace. Discuss the business case for eliminating micro-inequities and furthering inclusion. Identify things you can do individually as a leader and team member to eliminate micro-inequities. Create a strategic approach to replace micro-inequities with macro-affirmations, to send a message of respect throughout the organization.
Date Time Format Credit Duration Location Instructor
3/18/20159am-11amInstructorDiversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Shelly L. Brown-Jeffy, Ph.D., Director of Undergraduate Studies, Department of Sociology

Navigating the Workplace through the Power of Play: Part I

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part I explores Learning and Development through Play.
Date Time Format Credit Duration Location Instructor
4/22/201511am-12pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Navigating the Workplace through the Power of Play: Part II

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part II will focus on Creativity, Productivity, and Possibilities within the workplace.
Date Time Format Credit Duration Location Instructor
4/29/201511am-12pmInstructorCommunication M/S (elective) Performance Management Personal Development Organizational Culture1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

The Sandwich Generation: Balancing Your Personal Life with the Needs of Your Older Parents or Loved Ones

Most of us reach a point in life when parents or elderly relatives begin to require more attention and time, and sometimes, our financial support as well. Caring for an older person can be complicated and few of us are trained for the many aspects of that care. Providing care for an elder is a very personal matter. No two situations are the same and there are no simple solutions. You can, though, benefit from following some practical suggestions. Balancing work, family and care-giving responsibilities can present some challenges. This workshop provides an overview of information to help the participant cope with their personal life while dealing with their elder's needs.
Date Time Format Credit Duration Location Instructor
4/21/201511am-12pmInstructorPersonal Development1Bryan 113ComPsych

Time Management Tools: To-Do Lists, Calendars, Smartphones and More

It seems that more than ever, people are living busy, chaotic lives that often leave them feeling overwhelmed and out of control. Between work, parental responsibilities, community involvement, exercise, hobbies, friendships, family responsibilities and more, sometimes it feels as if keeping track of it all is just impossible. Fortunately, there are many tools available to help people gain control, though sometimes sorting through what is available can add what seems like even more chaos to life. Smartphones, day planners, alarms, e-mail systems, priority grids, voice mail systems, note pads, to-do lists, contact lists, address books, folders, file cabinets and more! The purpose of this workshop is to help you sort through the tools available to help you organize your life, and pick the ones that will work for you.
Date Time Format Credit Duration Location Instructor
3/31/201511am-12pmInstructorPersonal Development1Bryan 113ComPsych

Policies

EPA Non-Faculty Position Compensation Management

This course will provide an overview of UNCG's compensation philosophy and processes for EPA Non-Faculty positions. Participants will gain a better understanding of how administrative and professional positions are classified and compensated, learn what the current Board of Governors salary protocols and guidelines are required, and what are the business forms and processes to request a position and compensation action. Topics to be covered include: compensation compliance, compensation pay ranges, managing internal equity and external competitiveness.
Date Time Format Credit Duration Location Instructor
3/5/20152pm-4pmInstructorLeadership M/S (core) Performance Management Policies2Bryan 113Gwen Evans, HR Consultant - Compensation Manager

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. Note: This workshop covers 2 days. Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion. Notes: (1) A minimum of 8 participants required. (2)This workshop covers 2 days. Day 1: 9am-4:30pm Day 2: 9am-1:30pm
Date Time Format Credit Duration Location Instructor
4/30/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Grievance and Disciplinary Policies

An informative review of UNCG's Disciplinary Policy and Grievance Procedures that is applicable to SPA employees. What you should know when disciplinary action is needed. The policies may be found here: web.uncg.edu/hrs/PolicyManuals/StaffManual/
Date Time Format Credit Duration Location Instructor
3/17/20151:30pm-3:30pmInstructorM/S (core) Policies Performance Management2Bryan 113Edna Chun, D.M., Associate Vice Chancellor, Human Resources; Benita Peace, Director of Talent Acquisition and Affirmative Action Office, Human Resources

Leave Management Training

This workshop covers information on the leave policies for EPA Non-Faculty and SPA employees, including: vacation, sick, community service, voluntary shared, adverse weather, overtime, comp-time, holidays, leave without pay, and a time-sheet review.
Date Time Format Credit Duration Location Instructor
4/28/20151:30pm-3:00pmInstructorM/S (core) Policies1.5Bryan 113Kathy Watford, Employee Services Supervisor, HR and Marcia Rey, Employee Services Specialist, HR

Position and Performance Management

A brief review of career banding competencies and competency levels followed by instructions for completing the Job Description, Competency Assessment, and PMP forms. Please feel free to bring a Position Description, Employee Competency Assessment and/or PMP form for a specific position in your area to receive assistance in completing. This workshop is primarily intended for supervisors and managers, who complete Position Descriptions, Employee Competency Assessment Forms and Performance Management Plans (PMP). Must have at least 3 participants to hold the class.
Date Time Format Credit Duration Location Instructor
4/8/20159am-12pmInstructorLeadership M/S (core) Performance Management Policies3Bryan 113Angela L. Mahoney, PHR, HR Consultant-Classification/Compensation Manager, HR

Undergraduate/Graduate Student Forms Training

The workshop will provide a primer on Undergraduate and Graduate Student employee personnel action forms.
Date Time Format Credit Duration Location Instructor
4/2/201510am-12pmInstructorM/S (core) Policies2Bryan 113Mitzi Burchinal, Director of Budget, Personnel and Planning, Graduate School; Tammie Hill, Employee Services Operations Manager, Human Resources

Understanding and Responding to Discrimination and Harassment

This workshop will increase your knowledge about sexual harassment and sexual misconduct in order to help prevent its occurrence. It will define what sexual harassment and sexual misconduct mean and what they don't mean, as well as an understanding of the difference between the two. The course will produce an environment for dialogue about sexual harassment and sexual misconduct at UNCG, how to provide support and resources for victims, the procedures to be followed when one is made aware of an incident, and understanding your role and responsibility in ensuring UNCG is free of sexual harassment and sexual misconduct.
Date Time Format Credit Duration Location Instructor
3/31/20152pm-4pmInstructorDiversity Leadership M/S (core) Organizational Culture Performance Management Policies Teambuilding2Bryan 113Benita Peace, Director, Talent Acquisition/Affirmative Action Officer, HR

Writing and Using Competency Assessments for SPA Positions: A Primer

A competency can be defined as "a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions successfully." (U.S. Office of Personnel Management). This workshop will show you how to complete competency assessments for positions and employees within the NC Career Banding System. This is an interactive class with writing exercises, tools and tips. At the end of the workshop participants should be able understand how to use and write competencies for more effective assessment and evaluation of positions and employees.
Date Time Format Credit Duration Location Instructor
3/24/20152pm-4pmInstructorM/S (core) Performance Management Policies2Bryan 113Gwen Evans, HR Consultant - Compensation Manager

Process Improvement

Performance Measurement for Continuous Improvement

Performance measurement is essential for continuous improvement in organizations. The course will focus on input, process, output, and outcome measures through examples from profit and not-for-profit organizations. In addition, the course will stimulate critical discussion and reflection (amongst the participants) on measuring performance for continuous improvement in their respective organizations.
Date Time Format Credit Duration Location Instructor
3/17/201510am - 12pmInstructorM/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Simulation of Organizations

This simulation is simple, non-threatening, and challenging to the individual. Yet, it has profound effects for people as they attempt to understand and make sense of the experience. This simulation displays in a very real way, how difficult it is to communicate across organization structures, allows participants to experience decision-making and role ambiguity at a different level of the organization than they may presently be used to, allows for feedback from other parts of the organization on their participation in a simple task, and provides the experience of leading at whatever level of the organization they happen to find themselves.
Date Time Format Credit Duration Location Instructor
4/8/20151:30pm-3:30pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Dr. Patrick Madsen, Director, Career Services Center

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
3/26/201510am-12pmInstructorM/S (elective) Organizational Culture Performance Management Process ImprovementLeadership2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Teambuilding

Building an Engaged and Innovative Team

Change the status quo, believe in thinking differently, and bring unconventional thinking to business challenges! Join this workshop and explore the topic of teamwork through experiential exercises, idea generating methods and processes to achieve engagement, collaboration, and innovation.
Date Time Format Credit Duration Location Instructor
3/12/20159:30am-11:30amInstructorCommunication Diversity Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Shirley Landry, Faculty, Center for Creative Leadership

Compassionate Communication

Based on the work of Dr. Marshall Rosenberg and his book Nonviolent Communication: A Language of Life, this course will focus on a few important shifts in awareness, thinking, and communication that enhance and preserve the natural connection and generosity that is inherent in human beings. Helpful for all relationships - at home, at work, and especially our relationship to self - these practices of compassionate communication confront the ways in which people in our authority-based culture have been taught to think. Thus the workshop will focus on shifts of thinking and use interactive exercises to practice the implementation of those new paths of thought. In the time allotted, the course will focus on two aspects of the practice: (1) separating evaluation from observation, (2) converting thoughts of judgment (blame, criticism, etc.) into understanding unmet needs, toward being able to make requests of others without losing the connection with them. It is recommended to take this course in tandem with the course, Creating a Positive and Inclusive Climate in the Workplace.
Date Time Format Credit Duration Location Instructor
3/24/201510am-12pmInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Anthony Taylor, Ph.D., Associate Professor, School of Music

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. Note: This workshop covers 2 days. Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion. Notes: (1) A minimum of 8 participants required. (2)This workshop covers 2 days. Day 1: 9am-4:30pm Day 2: 9am-1:30pm
Date Time Format Credit Duration Location Instructor
4/30/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
4/22/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding3Foust 216BDr. Penelope Pynes, Associate Provost, International Programs Center

Micro-affirmations and Micro-inequities in the Workplace

Learn to identify micro-inequities, and create a strategic approach to replace them with macro-affirmations. Micro-inequities are the ways in which individuals are singled out, overlooked, ignored or otherwise discounted, based on unchangeable characteristics such as race, gender or sexual orientation. They generally take the form of gestures, different language, treatment or even tone of voice. When micro-inequities accumulate to block employees' contributions and cause disengagement, they transcend the personal and become a major business issue. This session will help you: Identify micro-inequities, including those not so easy to see. Understand the impact of micro-inequities on individuals and teams in the workplace. Discuss the business case for eliminating micro-inequities and furthering inclusion. Identify things you can do individually as a leader and team member to eliminate micro-inequities. Create a strategic approach to replace micro-inequities with macro-affirmations, to send a message of respect throughout the organization.
Date Time Format Credit Duration Location Instructor
3/18/20159am-11amInstructorDiversity M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding2Bryan 113Shelly L. Brown-Jeffy, Ph.D., Director of Undergraduate Studies, Department of Sociology

Navigating the Workplace through the Power of Play: Part I

Two-part workshop on developing your improvisational skills to create a more joyful and productive workplace. Led by award-winning teacher, scholar, and performer, Dr. Omar Ali combines cutting-edge research in developmental psychology, improv theater, and philosophy by taking participants/players through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest work on play and performance to life. Part I explores Learning and Development through Play.
Date Time Format Credit Duration Location Instructor
4/22/201511am-12pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Personal Development Teambuilding1Bryan 113Omar H. Ali, Ph.D., Associate Professor and Director of Graduate Studies, African American & African Diaspora Studies

Performance Measurement for Continuous Improvement

Performance measurement is essential for continuous improvement in organizations. The course will focus on input, process, output, and outcome measures through examples from profit and not-for-profit organizations. In addition, the course will stimulate critical discussion and reflection (amongst the participants) on measuring performance for continuous improvement in their respective organizations.
Date Time Format Credit Duration Location Instructor
3/17/201510am - 12pmInstructorM/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Preventing Bullying and Mobbing in the Workplace

This workshop will focus on Bullying and Mobbing as aspects of subtle workplace violence. Participants will learn ways of identifying bullying and mobbing behaviors and developing ways of confronting bullies and mobbers.
Date Time Format Credit Duration Location Instructor
4/14/20159am-11amInstructorCommunication Leadership M/S (elective) Organizational Culture Performance Management Teambuilding2Bryan 113Thomas Matyˇk, Ph.D., Associate Professor and Director of Graduate Studies Department of Peace and Conflict Studies

Simulation of Organizations

This simulation is simple, non-threatening, and challenging to the individual. Yet, it has profound effects for people as they attempt to understand and make sense of the experience. This simulation displays in a very real way, how difficult it is to communicate across organization structures, allows participants to experience decision-making and role ambiguity at a different level of the organization than they may presently be used to, allows for feedback from other parts of the organization on their participation in a simple task, and provides the experience of leading at whatever level of the organization they happen to find themselves.
Date Time Format Credit Duration Location Instructor
4/8/20151:30pm-3:30pmInstructorCommunication M/S (elective) Organizational Culture Performance Management Process Improvement Teambuilding2Bryan 113Dr. Patrick Madsen, Director, Career Services Center

Understanding and Responding to Discrimination and Harassment

This workshop will increase your knowledge about sexual harassment and sexual misconduct in order to help prevent its occurrence. It will define what sexual harassment and sexual misconduct mean and what they don't mean, as well as an understanding of the difference between the two. The course will produce an environment for dialogue about sexual harassment and sexual misconduct at UNCG, how to provide support and resources for victims, the procedures to be followed when one is made aware of an incident, and understanding your role and responsibility in ensuring UNCG is free of sexual harassment and sexual misconduct.
Date Time Format Credit Duration Location Instructor
3/31/20152pm-4pmInstructorDiversity Leadership M/S (core) Organizational Culture Performance Management Policies Teambuilding2Bryan 113Benita Peace, Director, Talent Acquisition/Affirmative Action Officer, HR

Please note: some items require the Adobe Acrobat PDF Reader, which can be downloaded from the Adobe website.