Human Resources


2013 Course Catalog



All courses in the HR Professional Development catalog are free to UNCG employees unless otherwise stated, and are held during regular business hours. If you are not a UNCG employee and are interested in attending a course, please submit a request to attend via this form.

Select a category below for courses. Select from the courses to display more information.

Communication

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
11/17/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organization Culture Performance Management Personal Development Teambuilding3Foust 206Dr. Penelope Pynes, Associate Provost, International Programs Center

Practical Ethics: Professional Life Beyond the Legal Minimum

While the law provides a baseline for decision-making, much of our professional life is guided by ethical values. What are our core ethical values and how do we apply them in making workplace decisions? How can we avoid common reasoning errors that lead to ethically questionable choices? Ethical leadership requires ongoing utilization of the ethics toolbox. Join us for a frank discussion of ethics tools, framework, challenges, and practical solutions to real problems faced by professionals.
Date Time Format Credit Duration Location Instructor
9/14/20152pm-4pmInstructorCommunication Leadership M/S (elective) Organization Culture Performance Management Personal Development2Bryan 113Wade Maki, Senior Lecturer, Department of Philosophy

Working at Play and Playing at Work: Developing Your Improvisational Skills for Workplace Success (Part I)

Part I - Foundations of Play and Improvisation A three-part workshop on developing your improvisational skills for being happier, more satisfied, and more effective in the workplace. Led by popular and award-winning teacher and scholar, Dr. Omar Ali, the workshops are designed for participants who want to change their workplace environments so that they are more joyful and productive places to be. Combining the latest and most innovative research in developmental psychology, business performance, theater, and improvisation, Ali walks participants through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest science of play and performance to life.
Date Time Format Credit Duration Location Instructor
9/25/201511am-12pmInstructorM/S (elective) Communication Organizational Culture Performance Management Teambuilding1Bryan 113Omar Ali, Ph.D., Interim Dean of the Lloyd International Honors College and Associate Professor of Comparative African Diaspora History

Diversity

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. The Equal Employment Opportunity Institute (EEOI) helps managers understand important employment discrimination laws and how they impact day-to-day managerial decisions. Case studies and other activities are used to learn how to apply laws and principles to create fair, equitable, and inclusive work environments. The skills taught in EEOI enable managers to address complex diversity issues in a legally compliant manner. This workshop covers 2 days. Day 1: 9am to 4:30pm and Day 2: 9am to 1:30pm Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion.
Date Time Format Credit Duration Location Instructor
9/21/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Performance Management Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
11/17/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organization Culture Performance Management Personal Development Teambuilding3Foust 206Dr. Penelope Pynes, Associate Provost, International Programs Center

Leadership

Practical Ethics: Professional Life Beyond the Legal Minimum

While the law provides a baseline for decision-making, much of our professional life is guided by ethical values. What are our core ethical values and how do we apply them in making workplace decisions? How can we avoid common reasoning errors that lead to ethically questionable choices? Ethical leadership requires ongoing utilization of the ethics toolbox. Join us for a frank discussion of ethics tools, framework, challenges, and practical solutions to real problems faced by professionals.
Date Time Format Credit Duration Location Instructor
9/14/20152pm-4pmInstructorCommunication Leadership M/S (elective) Organization Culture Performance Management Personal Development2Bryan 113Wade Maki, Senior Lecturer, Department of Philosophy

SPA Position Description and Employee Competency Assessment Forms

A brief review of Career Banding competencies and competency levels and Career Banding terminology followed by instructions for completing the Job Description and Employee Competency Assessment forms. This workshop provides information on evaluating business needs, determining required levels of competencies, and applying that knowledge to observing, documenting, and assessing competency development in employees. The process and steps in the establishment of new positions, reclassifications and career progression adjustments are addressed. Please feel free to bring a Position Description and/or Employee Competency Assessment forms for a specific position in your area to receive assistance in completing.
Date Time Format Credit Duration Location Instructor
9/18/20159am-10:30amInstructorM/S (core) Leadership Performance Management Policies1.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Managerial and Supervisory Development

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. The Equal Employment Opportunity Institute (EEOI) helps managers understand important employment discrimination laws and how they impact day-to-day managerial decisions. Case studies and other activities are used to learn how to apply laws and principles to create fair, equitable, and inclusive work environments. The skills taught in EEOI enable managers to address complex diversity issues in a legally compliant manner. This workshop covers 2 days. Day 1: 9am to 4:30pm and Day 2: 9am to 1:30pm Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion.
Date Time Format Credit Duration Location Instructor
9/21/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Performance Management Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
11/17/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organization Culture Performance Management Personal Development Teambuilding3Foust 206Dr. Penelope Pynes, Associate Provost, International Programs Center

Leave Management 101

This workshop provides information on leave policies for EPA Non-Faculty and SPA employees. Review of key leave policies to support time and attendance management; to include, but not limited to; vacation, sick, community service, voluntary shared leave, adverse weather, emergency closing, holidays, compensatory time and leave without pay. Expected Outcomes: At the conclusion of this workshop, attendees will understand the use for each type of leave as it relates to the employment category of the employee and be able to assist with policy interpretation for their department and employees.
Date Time Format Credit Duration Location Instructor
9/24/20152:00pm-3:30pmInstructorM/S (core) Policies1.5Bryan 113Marcia Rey, Human Resources Specialist for EPA Non-Faculty; Rhonda Rogers, Human Resources Specialist for SPA Permanent

Practical Ethics: Professional Life Beyond the Legal Minimum

While the law provides a baseline for decision-making, much of our professional life is guided by ethical values. What are our core ethical values and how do we apply them in making workplace decisions? How can we avoid common reasoning errors that lead to ethically questionable choices? Ethical leadership requires ongoing utilization of the ethics toolbox. Join us for a frank discussion of ethics tools, framework, challenges, and practical solutions to real problems faced by professionals.
Date Time Format Credit Duration Location Instructor
9/14/20152pm-4pmInstructorCommunication Leadership M/S (elective) Organization Culture Performance Management Personal Development2Bryan 113Wade Maki, Senior Lecturer, Department of Philosophy

SPA Position Description and Employee Competency Assessment Forms

A brief review of Career Banding competencies and competency levels and Career Banding terminology followed by instructions for completing the Job Description and Employee Competency Assessment forms. This workshop provides information on evaluating business needs, determining required levels of competencies, and applying that knowledge to observing, documenting, and assessing competency development in employees. The process and steps in the establishment of new positions, reclassifications and career progression adjustments are addressed. Please feel free to bring a Position Description and/or Employee Competency Assessment forms for a specific position in your area to receive assistance in completing.
Date Time Format Credit Duration Location Instructor
9/18/20159am-10:30amInstructorM/S (core) Leadership Performance Management Policies1.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

The Key to Customer "Delight": The Journey to Excellence

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/23/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/30/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Working at Play and Playing at Work: Developing Your Improvisational Skills for Workplace Success (Part I)

Part I - Foundations of Play and Improvisation A three-part workshop on developing your improvisational skills for being happier, more satisfied, and more effective in the workplace. Led by popular and award-winning teacher and scholar, Dr. Omar Ali, the workshops are designed for participants who want to change their workplace environments so that they are more joyful and productive places to be. Combining the latest and most innovative research in developmental psychology, business performance, theater, and improvisation, Ali walks participants through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest science of play and performance to life.
Date Time Format Credit Duration Location Instructor
9/25/201511am-12pmInstructorM/S (elective) Communication Organizational Culture Performance Management Teambuilding1Bryan 113Omar Ali, Ph.D., Interim Dean of the Lloyd International Honors College and Associate Professor of Comparative African Diaspora History

Organizational Culture

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. The Equal Employment Opportunity Institute (EEOI) helps managers understand important employment discrimination laws and how they impact day-to-day managerial decisions. Case studies and other activities are used to learn how to apply laws and principles to create fair, equitable, and inclusive work environments. The skills taught in EEOI enable managers to address complex diversity issues in a legally compliant manner. This workshop covers 2 days. Day 1: 9am to 4:30pm and Day 2: 9am to 1:30pm Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion.
Date Time Format Credit Duration Location Instructor
9/21/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Performance Management Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
11/17/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organization Culture Performance Management Personal Development Teambuilding3Foust 206Dr. Penelope Pynes, Associate Provost, International Programs Center

Practical Ethics: Professional Life Beyond the Legal Minimum

While the law provides a baseline for decision-making, much of our professional life is guided by ethical values. What are our core ethical values and how do we apply them in making workplace decisions? How can we avoid common reasoning errors that lead to ethically questionable choices? Ethical leadership requires ongoing utilization of the ethics toolbox. Join us for a frank discussion of ethics tools, framework, challenges, and practical solutions to real problems faced by professionals.
Date Time Format Credit Duration Location Instructor
9/14/20152pm-4pmInstructorCommunication Leadership M/S (elective) Organization Culture Performance Management Personal Development2Bryan 113Wade Maki, Senior Lecturer, Department of Philosophy

The Key to Customer "Delight": The Journey to Excellence

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/23/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/30/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Working at Play and Playing at Work: Developing Your Improvisational Skills for Workplace Success (Part I)

Part I - Foundations of Play and Improvisation A three-part workshop on developing your improvisational skills for being happier, more satisfied, and more effective in the workplace. Led by popular and award-winning teacher and scholar, Dr. Omar Ali, the workshops are designed for participants who want to change their workplace environments so that they are more joyful and productive places to be. Combining the latest and most innovative research in developmental psychology, business performance, theater, and improvisation, Ali walks participants through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest science of play and performance to life.
Date Time Format Credit Duration Location Instructor
9/25/201511am-12pmInstructorM/S (elective) Communication Organizational Culture Performance Management Teambuilding1Bryan 113Omar Ali, Ph.D., Interim Dean of the Lloyd International Honors College and Associate Professor of Comparative African Diaspora History

Performance Management

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. The Equal Employment Opportunity Institute (EEOI) helps managers understand important employment discrimination laws and how they impact day-to-day managerial decisions. Case studies and other activities are used to learn how to apply laws and principles to create fair, equitable, and inclusive work environments. The skills taught in EEOI enable managers to address complex diversity issues in a legally compliant manner. This workshop covers 2 days. Day 1: 9am to 4:30pm and Day 2: 9am to 1:30pm Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion.
Date Time Format Credit Duration Location Instructor
9/21/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Performance Management Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
11/17/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organization Culture Performance Management Personal Development Teambuilding3Foust 206Dr. Penelope Pynes, Associate Provost, International Programs Center

Practical Ethics: Professional Life Beyond the Legal Minimum

While the law provides a baseline for decision-making, much of our professional life is guided by ethical values. What are our core ethical values and how do we apply them in making workplace decisions? How can we avoid common reasoning errors that lead to ethically questionable choices? Ethical leadership requires ongoing utilization of the ethics toolbox. Join us for a frank discussion of ethics tools, framework, challenges, and practical solutions to real problems faced by professionals.
Date Time Format Credit Duration Location Instructor
9/14/20152pm-4pmInstructorCommunication Leadership M/S (elective) Organization Culture Performance Management Personal Development2Bryan 113Wade Maki, Senior Lecturer, Department of Philosophy

SPA Position Description and Employee Competency Assessment Forms

A brief review of Career Banding competencies and competency levels and Career Banding terminology followed by instructions for completing the Job Description and Employee Competency Assessment forms. This workshop provides information on evaluating business needs, determining required levels of competencies, and applying that knowledge to observing, documenting, and assessing competency development in employees. The process and steps in the establishment of new positions, reclassifications and career progression adjustments are addressed. Please feel free to bring a Position Description and/or Employee Competency Assessment forms for a specific position in your area to receive assistance in completing.
Date Time Format Credit Duration Location Instructor
9/18/20159am-10:30amInstructorM/S (core) Leadership Performance Management Policies1.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

The Key to Customer "Delight": The Journey to Excellence

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/23/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/30/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Working at Play and Playing at Work: Developing Your Improvisational Skills for Workplace Success (Part I)

Part I - Foundations of Play and Improvisation A three-part workshop on developing your improvisational skills for being happier, more satisfied, and more effective in the workplace. Led by popular and award-winning teacher and scholar, Dr. Omar Ali, the workshops are designed for participants who want to change their workplace environments so that they are more joyful and productive places to be. Combining the latest and most innovative research in developmental psychology, business performance, theater, and improvisation, Ali walks participants through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest science of play and performance to life.
Date Time Format Credit Duration Location Instructor
9/25/201511am-12pmInstructorM/S (elective) Communication Organizational Culture Performance Management Teambuilding1Bryan 113Omar Ali, Ph.D., Interim Dean of the Lloyd International Honors College and Associate Professor of Comparative African Diaspora History

Personal Development

Being Accountable in Work and Life

In work and life, successful people avoid making excuses, and instead take responsibility for their actions. "It is not my fault," and "I cannot believe they did this to me" exemplify that type of thinking that holds people back. We all think that way sometimes, and the key is to catch ourselves, look in the mirror, and turn that thinking around. This workshop defines what it means to be accountable, and offers some tips to help people build accountability into their own lives. At the end of this workshop, you will be able to: Identify your current level of accountability * Describe how you respond to problems in the organization * Identify ways to change your thinking * Describe how to use the 'accountability ladder' to assess where you stand in terms of accountability Describe common accountability issues * Identify how to avoid blaming others * Describe the reasons people procrastinate * Identify strategies to overcome procrastination and blaming Identify the 'question behind the question' * Describe how to put yourself in charge of the problems you face * Describe what it means to be a leader of your own life
Date Time Format Credit Duration Location Instructor
9/23/20151pm-2pmInstructorPersonal Development1Bryan 113ComPsych

Financial Planning Basics

Guilford College is offering this course on Financial Planning Basics as a Lunch and Learn and includes a lunch in their cafeteria. There is a limited amount of seating for UNCG faculty and staff. Registration is required.
Date Time Format Credit Duration Location Instructor
9/23/201511:30am-1pmInstructorPersonal Development1.5Guilford College, Founders Hall, Gilmer RoomGuilford College

How to Receive Criticism and Make it Work for You

Receiving criticism is an important and valuable skill. To achieve success in any endeavor we must be able to tolerate critical feedback and learn from it. However, receiving criticism is difficult for most people. Upon receiving criticism we feel vulnerable and become defensive and thereby miss opportunities to benefit from feedback. This workshop will help you explore why we become defensive, deliver tips for knowing when your 'hot button' has been pushed and how to accept and integrate useful criticism. The training will also instruct though examples and/or role play. At the end of this workshop, you will be able to: Describe why criticism sometimes hurts * Identify emotions that get triggered when one is criticized * Describe how feedback can feel like an attack on your identity Identify ways to respond effectively to criticism * Describe methods used to protect your ego * Identify ways to acknowledge that you heard the feedback * Describe the types of probing questions you can ask to reap benefits from the criticism
Date Time Format Credit Duration Location Instructor
9/16/201512pm-1pmInstructorPersonal Development1Bryan 113ComPsych

Improving Communication Skills

Guilford College is offering this course on Improving Communication Skills as a Lunch and Learn and includes a lunch in their cafeteria. There is a limited amount of seating for UNCG faculty and staff. Registration is required.
Date Time Format Credit Duration Location Instructor
12/1/201511:30am-1pmInstructorPersonal Development1.5Guilford College, Founders Hall, Gilmer RoomGuilford College

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
11/17/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organization Culture Performance Management Personal Development Teambuilding3Foust 206Dr. Penelope Pynes, Associate Provost, International Programs Center

Overcoming Procrastination

Procrastination is rampant in today's business world. Sure, it is easy to blame others for your inability to get things done: demanding bosses, or coworkers who interrupt you for help. But be honest, how often is it your own fault? Are you simply putting off doing what will still be in your in-box tomorrow? Do you make statements such as: "I do not have time to do it," "It makes sense to do the smaller tasks first to get them out of the way," "Once I get more energy, I can really focus on this." If so, there is a strong possibility that you have fallen into the 'Procrastination Trap'. Pushing important tasks and projects off until later can cause emotional anguish and keep you from accomplishing professional and personal goals. This workshop will provide you with techniques and strategies to overcome procrastination in your work and personal life. At the end of this workshop, you will be able to: Identify what procrastination really is * Describe the difference between procrastination and prioritization Describe the reasons people tend to procrastinate * Identify when lack of commitment plays a part * Describe how fear can cause procrastination * Identify when something is considered a low priority * Describe the importance of having enough information * Identify times when you are just not interested in doing something Describe how to assign priorities effectively * Identify criteria you can use to effectively prioritize tasks
Date Time Format Credit Duration Location Instructor
9/9/201512pm-1pmInstructorPersonal Development1Bryan 113ComPsych

Practical Ethics: Professional Life Beyond the Legal Minimum

While the law provides a baseline for decision-making, much of our professional life is guided by ethical values. What are our core ethical values and how do we apply them in making workplace decisions? How can we avoid common reasoning errors that lead to ethically questionable choices? Ethical leadership requires ongoing utilization of the ethics toolbox. Join us for a frank discussion of ethics tools, framework, challenges, and practical solutions to real problems faced by professionals.
Date Time Format Credit Duration Location Instructor
9/14/20152pm-4pmInstructorCommunication Leadership M/S (elective) Organization Culture Performance Management Personal Development2Bryan 113Wade Maki, Senior Lecturer, Department of Philosophy

Workplace Diversity

Guilford College is offering this course on Workplace Diversity as a Lunch and Learn and includes a lunch in their cafeteria. There is a limited amount of seating for UNCG faculty and staff. Registration is required.
Date Time Format Credit Duration Location Instructor
10/27/201511:30am-1pmInstructorPersonal Development1.5Guilford College, Founders Hall, Gilmer RoomGuilford College

Policies

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. The Equal Employment Opportunity Institute (EEOI) helps managers understand important employment discrimination laws and how they impact day-to-day managerial decisions. Case studies and other activities are used to learn how to apply laws and principles to create fair, equitable, and inclusive work environments. The skills taught in EEOI enable managers to address complex diversity issues in a legally compliant manner. This workshop covers 2 days. Day 1: 9am to 4:30pm and Day 2: 9am to 1:30pm Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion.
Date Time Format Credit Duration Location Instructor
9/21/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Performance Management Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Leave Management 101

This workshop provides information on leave policies for EPA Non-Faculty and SPA employees. Review of key leave policies to support time and attendance management; to include, but not limited to; vacation, sick, community service, voluntary shared leave, adverse weather, emergency closing, holidays, compensatory time and leave without pay. Expected Outcomes: At the conclusion of this workshop, attendees will understand the use for each type of leave as it relates to the employment category of the employee and be able to assist with policy interpretation for their department and employees.
Date Time Format Credit Duration Location Instructor
9/24/20152:00pm-3:30pmInstructorM/S (core) Policies1.5Bryan 113Marcia Rey, Human Resources Specialist for EPA Non-Faculty; Rhonda Rogers, Human Resources Specialist for SPA Permanent

SPA Position Description and Employee Competency Assessment Forms

A brief review of Career Banding competencies and competency levels and Career Banding terminology followed by instructions for completing the Job Description and Employee Competency Assessment forms. This workshop provides information on evaluating business needs, determining required levels of competencies, and applying that knowledge to observing, documenting, and assessing competency development in employees. The process and steps in the establishment of new positions, reclassifications and career progression adjustments are addressed. Please feel free to bring a Position Description and/or Employee Competency Assessment forms for a specific position in your area to receive assistance in completing.
Date Time Format Credit Duration Location Instructor
9/18/20159am-10:30amInstructorM/S (core) Leadership Performance Management Policies1.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Process Improvement

The Key to Customer "Delight": The Journey to Excellence

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/23/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

The Key to Customer "Delight": The Journey to Excellence Continues!

This two-part series will provide a framework for enhancing quality, innovation, effectiveness, efficiency, productivity, and profitability for enhancing internal and external customer satisfaction and "delight" on an on-going basis. In addition, the course will stimulate a critical discussion and reflection (amongst the participants) on customer focus, continuous improvement, and total commitment in achieving the goals and mission of the organization.
Date Time Format Credit Duration Location Instructor
9/30/201510am-12pmInstructorM/S (elective) Organization Culture Performance Management Process Improvement2Bryan 113Vidyaranya Gargeya, Ph.D., Professor and Head of the Department Information Systems and Supply Chain Management

Teambuilding

Equal Employment Opportunity Institute (EEOI)

This very informative workshop focuses on federal and state EEO laws, anti-discrimination practices; and the values of diversity. The Equal Employment Opportunity Institute (EEOI) helps managers understand important employment discrimination laws and how they impact day-to-day managerial decisions. Case studies and other activities are used to learn how to apply laws and principles to create fair, equitable, and inclusive work environments. The skills taught in EEOI enable managers to address complex diversity issues in a legally compliant manner. This workshop covers 2 days. Day 1: 9am to 4:30pm and Day 2: 9am to 1:30pm Required of all state managers and supervisors by NC Office of State Human Resources (OSHR). The Equal Employment Opportunity Institute (EEOI) became a legal mandate for state government managers and supervisors when North Carolina Assembly ratified House Bill 959 on June 26, 1991. This act requires managers and supervisors, employed by the state, to attend equal employment opportunity training within their first year of appointment or promotion.
Date Time Format Credit Duration Location Instructor
9/21/20159am - 4:30pmInstructorDiversity M/S (mandatory) Organization Culture Performance Management Policies Teambuilding11.5Bryan 113Angela L. Mahoney, PHR, HR Consultant - Classification/Compensation (SPA)

Intercultural Sensitivity: Looking Through Other Eyes

Intended audience: All employees interested in incorporating intercultural competency into curriculum (as part of our university-wide internationalization plan) and/or into their daily professional/personal lives. Note: All enrollees are required to take the DMIS instrument one week prior to class. The fee is $12.00. See the instructions for taking the test and the payment procedure can be found the Documents section, located within the full description for the course.
Date Time Format Credit Duration Location Instructor
11/17/20152pm-5pmInstructorCommunication Diversity M/S (elective) Organization Culture Performance Management Personal Development Teambuilding3Foust 206Dr. Penelope Pynes, Associate Provost, International Programs Center

Working at Play and Playing at Work: Developing Your Improvisational Skills for Workplace Success (Part I)

Part I - Foundations of Play and Improvisation A three-part workshop on developing your improvisational skills for being happier, more satisfied, and more effective in the workplace. Led by popular and award-winning teacher and scholar, Dr. Omar Ali, the workshops are designed for participants who want to change their workplace environments so that they are more joyful and productive places to be. Combining the latest and most innovative research in developmental psychology, business performance, theater, and improvisation, Ali walks participants through a brief history of science regarding human development, play, and learning before launching into improvisational techniques and exercises. Grounded in the developmental methodology of the Russian psychologist Lev Vygotsky and the work of the American developmental psychologist Lois Holzman, Ali brings the latest science of play and performance to life.
Date Time Format Credit Duration Location Instructor
9/25/201511am-12pmInstructorM/S (elective) Communication Organizational Culture Performance Management Teambuilding1Bryan 113Omar Ali, Ph.D., Interim Dean of the Lloyd International Honors College and Associate Professor of Comparative African Diaspora History

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