Tech Support
Plug-ins
Depending on the file formats used by the instructor, the Netscape or Internet Explorer plug-ins listed below may be necessary to access course content in Blackboard and course content Websites. Follow the URLs in the table below and download plug-ins according to the easy instruction steps for single software packages.
| Tool | Vendor | Used For | Download |
|---|---|---|---|
| Acrobat Reader | Adobe | View and print Adobe Portable Document Format (PDF) files. | http://www.adobe.com/ (and click on Get Adobe Reader) |
| Flash and Shockwave players | Macromedia | View interactive content, such as presentations and simulations. | http://www.macromedia.com/downloads/ |
| QuickTime player | Apple | View video in Apple's QuickTime format and other audio, video, and image formats. | http://www.apple.com/quicktime/ |
| RealOne player | Real Networks | Play streaming audio and video content (usually in .RM format). | http://www.real.com Tip: Be sure to locate the Free RealOne Player link. |
| Windows Media player | Microsoft | Play video and audio formats. | http://www.microsoft.com/downloads/ (and search for media player) |
| Microsoft Office viewers (this allows you to view MS Office documents within your IE Web browser) | Microsoft | Word, Excel, PowerPoint | http://office.microsoft.com/downloads/ |





